Please DO call us to place an order, inquire about a pending order, or to ask about products on our website. We're always pleased to confirm availability of specimens, rough, equipment and accessories shown in our online stores.
If you call our toll free order line to sell us something, we will politely hang up!
Please note we only answer questions about our products and services, and that the time we have available is limited. We do not offer general information about how to cut cabochons or facet gems, or polish glass. We only offer information about the products and services we offer to help you with your purchase decisions. Lapidary, Faceting, Smithing and Jewelry Making Books providing how-to information for beginning and advanced lapidaries are available on-line. We do not provide free telephone classes regarding general how-to information. this information is readily available to you on our website, or in topical books and magazines. Please read the information provided on our website before calling.
If you must call us for us for information not related to our business, we offer consultation services for $200 per hour with a half hour minimum fee, prepaid by Mastercard, Visa, Discover, or American Express.
Toll Free Order Phone Line for US long distance and Canadian
customers: (877) 548-1439.
We accept payment by Mastercard, Visa, Discover and American Express cards. We do not accept paypal, or purchase orders.
MINIMUM ORDER: $15.00
Note: we no longer ship electrically powered equipment outside of the US and Canada. We still ship faceting rough, cabochons, beads, slabs and books to our international customers.
We do not have a printed catalog.
Online Faceting How-to Information:
Online Faceting Materials Information:
Online Glass Polishing Information:
Online Turquoise Treatment and Enhancement Information: